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Lakeside Family Physicians

Provider details



Reed, James Todd, MD

Affiliated with Novant Health
4.34 out of 5 | 38 reviews
Internal Medicine
Novant Health Primary Care Mint Hill
(704) 316-2310
Ratings
4.34
Likelihood of your recommending this care provider to others
4.31
Your confidence in this care provider
4.33
Friendliness/courtesy of the care provider
4.35
Explanations the care provider gave you about your problem or condition
4.26
Concern the care provider showed for your questions or worries
4.42
Care provider's efforts to include you in decisions about your treatment
4.48
Degree to which care provider talked with you using words you could understand
4.26
Amount of time the care provider spent with you
4.38
Information the care provider gave you about medications (if any)
4.18
Instructions the care provider gave you about follow-up care (if any)
The Patient Rating score is an average of all responses to care provider related questions on our nationally-recognized Press Ganey Patient Satisfaction Survey. Learn more about our survey process. Responses are measured on a scale of 1 to 5 with 5 being the best score.

Novant Health Medical Group has earned the Press Ganey Seal of Integrity for having met scientifically rigorous standards for collecting and publicly reporting patient experience data. The Seal of Integrity affirms the validity of the organization's program and ensures that provider's performance ratings are objectively and accurately represented.


Comments
Patient Comments 5 reviews
March 19, 2020
*Dr. Reed was thorough & personable. However he was rushed, I think and walked out without telling me about follow-up. He also knew I was in the medical field. So that may have been why. My husband & I will keep seeing him.
-Patient in MIDLAND, NC

March 04, 2020
Dr. Reed listened and really showed he cared
-Patient in MINT HILL, NC

February 19, 2020
noticed my Jordan 3s, which put me at ease and the Mr Reed showed concern and led me in the right direction for treatment of my foot and prevention for my high blood pressure
-Patient in CHARLOTTE, NC

January 10, 2020
I felt that my care provider didn't fully listen to my concern and what I needed. I felt unheard, rushed, and brushed off.
-Patient in CHARLOTTE, NC

January 01, 2020
He was not rushy, spent time listening to all my issues and explained each referral and why.
-Patient in HUNTERSVILLE, NC



Appointments
Novant Health is pleased to offer open scheduling. Use the tool below to schedule an appointment with this provider in real time. Please note that open scheduling is for regular appointments only. If you wish to schedule a physical or procedure or there is no open appointment for the time you need, please call this provider’s office for a list of available appointments.



Practice locations
Novant Health Primary Care Mint Hill
(704) 316-2310


Provider video


Education
Medical School:
SUNY Upstate Medical University
(1988)

Residency:
Albany Medical Center 1991

Board Certifications:
Internal Medicine


Learn More
Gender: Male




Locations


Hours

Family medicine Monday to Friday
8 a.m. to 5 p.m.
Urgent care* Monday to Friday
10 a.m. to 8 p.m.
Saturday & Sunday
8 a.m. to 6 p.m.
*Available at limited locations.